They are a full service oil and air company. You will see reviews that they aren’t the lowest cost oil provider, you can usually find oil companies that will beat the price by $.10 or so a gallon. BUT READ – those are oil only companies and don’t usually provide service. I can say that over the 9 years or so we have been with Jamie oil that each and every time we call for service they answer and they respond same day, often within an hour or two. (Yes regardless of time of day – once at 4am when our furnace acted up in winter). When we moved here we used ANOTHER local full service provider who we paid a premium for bad service. Since our change to Jamie oil I sleep better knowing Jamie and their team are their when my family needs them. Thank you for the great service.
So far..so very good service. This is the first season we’ve used Jamie for automatic filling, but thus far I’m very impressed with service. In fact, Last night, after my burner crapped out, and “Josh” came out immediately and fixed the problem. With so many oil providers to choose from, it’s quality of service that differentiates them. I recommend considering Jamie for metrowest residents.
I’ve been a customer for 5 years and have been happy with them. I have the boiler serviced each fall and overall have had a good experience with them.
Having been a customer of Howie Oil for some 6 years, I just came into my office this morning to find our furnace had stopped working. I looked online to get the phone number to find that they had merged with Jamie Oil…so I’m now a customer of theirs and they have an excellent opportunity to impress out of the gate. Afterall it’s when things go wrong that you really really need good response:
I’m pleased to say that they haven’t let me down, less than 45 minutes later Josh has turned up, fixed the problem (something was broken) and we’re back on our way to heat.
Excellent! They are always very responsive when I have called with a question or advice. Their prices are fair and what I love is they truly care that you have a good customer experience. In fact, early one morning with only a half day notice, Jamie Oil’s Manager, Keith, drove out to my home to check something I was uncomfortable about to be sure everything they had done was fine. It was and he took time to show me why. They also put in a new furnace I needed and it was priced fairly and they did a good job installing. I recommend them highly.
I just got off the phone with Dennis McMenamy from Jaime Oil and honestly he was very upfront and very pleasant. I had some red flags that came up after reading reviews, but the ones who have an issue are the first to speak up not the ones who have had a great experience. Dennis cleared the air for me and I am confident on doing business with Jamie Oil.